Firemonkey IllegalArgumentException: Failed to find configured root

  

I have an application written in FMX for Android. It works on many phones for a long time with no problems. Today one user has installed it and when app is saving photo takken from camera it gets the message "IllegalArgumentException: Failed to find configured root"
Unfortunately, I don’t have access to this phone. Where to look for the problem? What could be the problem on this particular phone?

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